Frequently Asked Questions

The Answers You Need

What shipping methods do you offer?

Standard Shipping shipped via or USPS
Orders with Standard Shipping typically take between 1-2 business days to be processed and shipped. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States.

What is your return policy?

  • We accept returns for refund to your original form of payment when postmarked within 14 calendar days from the date you receive your order. 

  • We accept returns for an online credit for non-final sale items when postmarked within 30 calendar days from the date you receive your order.

  • Items marked with Final Sale cannot be returned, refunded or exchanged.

  • Please note we carry limited quantities of each item, so an exchange will not always be available.  If the product does not fit true to size we try to notate in that in the product description.  

  • Gift Cards, face masks, bodysuits, intimates, bras, camisoles, slips, tights, socks and Final Sale/Clearance category items are final sale and may not be returned or exchanged.

  • Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.

  • Shipping is not provided on return orders. Please keep a copy of your receipt and tracking number. 

What are the payment options?

We accept all major credit cards and PayPal

Can I change or cancel my order after I have placed it?

If you need to make any changes to your order,  please email service@polishedattirecompany.com immediately after making your purchase. Once your order has been processed, we will be unable to modify the contents of your order. Changes in price (items going on sale and/or promotional codes) are not valid on previous orders. We will be unable to modify orders placed prior to price changes or promotions. Orders cannot be cancelled once they have begun processing. We apologize for any inconvenience and will do our best to assist you.